Support

Get help with Habita.

Choose the route that best matches the problem.

Product help

Signed-in testers should use Settings → Feedback. Tell us what you tried, what happened and what you expected. Do not include passwords, access codes or real household information.

If you cannot sign in, email support@tryhabita.com.

Privacy or security concern

Stop testing if you see another user’s information, can open a private file that is not yours, cannot delete information as described, or see a secret or credential in the browser.

Email privacy@tryhabita.com with the subject Private beta incident. Include the page, approximate time and a plain-language description. Do not attach sensitive files or credentials.

Account and deletion help

Use Settings → Privacy & data to export or delete your account. If you cannot sign in, email privacy@tryhabita.com from the address associated with the account.

Urgent home concern

Habita is not an emergency or professional service. For an immediate threat to people or property, contact emergency services or an appropriately qualified local professional.

General questions