A clear route to the right help.

Signed-in private-beta testers should use Settings → Feedback. Your report stays linked to your Habita account so you can confirm it was received and review it later.

Include the page you were using, what you expected, and what happened. Use only fictional beta data, and do not submit passwords, access tokens, real-home documents, addresses, or other secrets.

If you cannot sign in or reach the feedback screen, email support@tryhabita.com.

Stop testing immediately if you see another person's data or files, can access a private file you did not upload, cannot remove deleted information, or receive potentially unsafe home advice presented as certain.

Email privacy@tryhabita.com with the subject Private beta incident. Include only the page, approximate time, what you expected, and what happened. Do not attach screenshots, documents, addresses, credentials, access links, or private identifiers unless Habita provides a secure follow-up channel.

Habita support is not an emergency service. For urgent physical safety concerns, use the appropriate emergency or qualified professional service.

For privacy questions or help deleting an account, email privacy@tryhabita.com or follow the public deletion instructions.

For other questions, email hello@tryhabita.com.

Habita does not monitor support requests as an emergency service. Contact emergency services or an appropriate qualified professional for urgent safety, health, structural, electrical, gas, fire, water, or similar concerns.